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Frequently Asked Questions


Business

If your company has one or more information management, process control, or eCommerce issues that you would like to solve or improve upon, then we would begin with a free on-site meeting with your team to gain an in-depth understanding of your business and the specific issues you are seeking to resolve.

We prefer to get to the heart of the matter in the first one or two meetings and to begin outlining potential solutions and estimated costs and delivery times. In this way we can both determine in a timely and cost-efficient manner whether there is a good fit between your needs and our development capabilities and expertise.
Yes. The duration of the warranty period varies depending on factors such as the complexity of the developed software and the nature and extent to which your team participates in acceptance testing. The warranty period and terms would be part of the written software development agreement.
Yes, provided the custom application has been developed using the tools and technologies in which Intrepid specializes, in particular the Microsoft .NET platform. We also maintain close relationships with partner firms that specialize in other technologies and would be happy to refer you if the technology fit is not there.
Upon delivery and acceptance of the custom software (the "intellectual property") and payment of any outstanding balance due, Intrepid will deliver to you or your designee the complete set of files (referred to as the "build tree") for your project. Our goal is to keep you as customer due to our integrity, professionalism, and willingness to go the extra mile, not by retaining the "keys" needed to transfer the project to others should you so desire.
For those unfamiliar with revenue sharing development, it simply means that Intrepid would develop an application for a reduced cost or possibly absorb all of the development cost in exchange for a share (percentage) of the revenue stream produced by the application. A ready example of this type of arrangement is Apples' AppStore. In this case, developers produce, for example, an application for the iPhone. Contingent on acceptance by Apple, that application would then find its way to the AppStore. Apple and the developer would subsequently share the revenue from sales of the application.

Our position is, if you are Apple or a similarly well-established, well-known entity with a track record of successfully marketing custom applications, then yes, we would be willing to engage in a revenue sharing arrangement. Otherwise, we prefer to do an excellent job of developing and supporting your custom application using our customary fee-for-services model with you enjoying all of the return should the application become an overwhelming success.


Technical

We are a .NET shop. Thus we employ Microsoft® Visual Studio, versions 2005, 2008 and 2010. We develop in C#, JavaScript, HTML, AJAX, and jQuery.

We are adept at the following .NET Framework technologies: ASP.NET, Language Integrated Query (LINQ), Windows Communication Foundation (WCF), ADO.NET, and WinForms.
We employ open source code whenever and wherever we can. Open source software and components save time and money when used judiciously. Contrary to the beliefs of some, there is an enormous amount of open source code either developed specifically for or ported to the .NET platform.
We primarily use a 3-Tier logical architecture that is usually implemented in a physical 2-tier manner (app server + database.)