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Privacy Policy

Welcome to IntrepidServices.com (the "Site").

We understand that online privacy is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business as well as our Customers, Employees and Independent Consultants who register to transact business on the Site ("Registered Users"), whose secured access is needed to use and/or to provide the various services offered by Intrepid (collectively, the "Services".)

Definition: "Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, and email address(es). Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) nor to demographic information not connected to an identified individual.

What Personally Identifiable Information is collected on this site?
Authorized Customers of Intrepid Services, as well as Employees and Consultants (collectively "Registered Users") will be required to provide the following information in order to access the secured portions of the Site for the pusposes of using the Site to conduct business with, or provide services to, Intrepid:  First Name, Last Name, Email address, Business address and Business phone number(s). Registered Users will use their Email address as their username when logging-in to the Site. A password will be selected by each Registered User and together with their email address will be used to access the secured portions of the Site. All passwords are "one-way" encrypted in such a manner that the passwords can never be known to anyone other than the Registered User that created them.

What non-Personally Identifiable Information is collected on this site?
We may collect basic site usage information from all of our Visitors and Registered Users, including the IP address from which the visits are made, the times and dates of the visits, the pages viewed and the lenght of time they are viewed as well as the type and version of the browser used during the visit. This information is used to perform aggregate visitor analysis, to generate site usage statistics, to analyze trends, to administer the Site, and to gather broad demographic information.

How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, and to respond to requests to specific inquiries and/or to provide requested information. In addition, we may contact Registered Users via email, phone or other means regarding changes/updates to project statuses, new or modified documents available via the secured portions of the Site and other such communications as would be customary and resonable in the conduct of business between Intrepid and its Registered Users.

With whom may the information may be shared?
Intrepid Services does not share, rent nor otherwise distribute any Personally Indentifiable Information with any third-parties. The only exception to this rule would be in the case of compliance with a court order or subpoena or a bona-fide request from a law enforcement agency to release information.

How is Personally Identifiable Information stored?
Personally Identifiable Information collected by IntrepidServices.com is securely stored and is not accessible to third parties or employees of IntrepidServices.com except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?
Registered Users may opt out of receiving unsolicited information from or being contacted by Intrepid by responding to emails as instructed, or by contacting us at info@IntrepidServices.com.

Are Cookies Used on the Site?
Cookies are used for a variety of reasons. We use Cookies to maintain information about the preferences of our Visitors and Registered Users and the services they select. We also use Cookies for security purposes to protect our Registered Users. For example, if a Registered User is logged-on and the site is unused for more than 20 minutes, we will automatically log the Registered User off.

How does the Site keep Personally Identifiable Information secure?
All of our Employees and Independent Consultants are familiar with our security policies and practices and all have executed binding Non-Disclosure and Confidentiality Agreements that enure to the benefit of Intrepid's Clients. The Personally Identifiable Information of our Registered Users is only accessible to a limited number of qualified employees. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers are not stored on the Site at all. Any use of credit card information to conduct business will be via the use of a commercially-recognized, secure payment processor. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place. Intrepid will not be liable to Visitors nor Regsitered Users for any such occurrences.

How can inaccuracies in Personally Identifiable Information be corrected?
In the event that a Registered User is unable to correct the information on their own using the Site's administrative tools, those Registered Users may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at info@IntrepidServices.com

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Registered Users with a mechanism to delete/deactivate Personally Identifiable Information from the Site's databases by contacting info@IntrepidServices.com. However, because of backups and records of deletions, it may be impossible to delete a Registered User's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will neither sell, transfer, nor use Personally Identifiable Information relating to that individual in any way, at any time.

What happens if the Privacy Policy Changes?
We will let our Registered Users know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Registered User has previously requested not be disclosed, we will contact the Registered User ahead of time to allow the Registered User to decline and thereby prevent any such disclosure.

External Links
This Site contains links to other web sites that are external to and not under the control of Intrepid Services. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.